PRIVACY POLICY

1. Information We Collect

We collect various types of information in connection with the services we provide, including:

• Personal Identification Information: Name, email address, phone number, and physical address when you make a reservation or contact us.
• Booking Details: Dates of arrival and departure, room preferences, and special requests.
• Payment Information: Credit card details, UPI IDs, or billing information required to secure and process your reservation.
• Identity Verification: Government-issued ID details (such as Aadhar Card, Passport, or Driving License) as required by local laws upon check-in.

2. How We Use Your Information

The information we collect is used in the following ways:

• To process your reservations and manage your stay at our hotel.
• To provide customer support and respond to your inquiries.
• To process payments and prevent fraudulent transactions.
• To send booking confirmations, pre-arrival messages, and invoices.
• To comply with legal obligations and local law enforcement requirements.

3. Data Security

We implement a variety of security measures to maintain the safety of your personal information. Your personal data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential. All sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology.

4. Third-Party Disclosure

We do not sell, trade, or otherwise transfer your Personally Identifiable Information to outside parties. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you (such as payment gateways and booking engines), so long as those parties agree to keep this information confidential.

5. Cookies Policy

Our website may use "cookies" to enhance user experience. Your web browser places cookies on your hard drive for record-keeping purposes and sometimes to track information about them. You may choose to set your web browser to refuse cookies or to alert you when cookies are being sent. If you do so, note that some parts of the site may not function properly.